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SE Health strengthens ‘digital edge’ with growing health solutions portfolio

Fonemed serves more than 25 million people across North America, offering 24/7 remote nursing advice, medical triage, chronic disease management and biometric monitoring

MARKHAM, ON, SE Health, a not-for-profit social enterprise dedicated to forever impacting how people live and age at home, today announced its acquisition of Fonemed. Building on its earlier investment in the virtual nurse advice line, the acquisition further bolsters SE Health’s national presence and digital edge, as well as ongoing opportunities for global expansion and impact.

Founded in 1996, Fonemed is a successful growth-oriented telehealth company offering 24/7 remote nursing advice, medical triage, chronic disease management and biometric monitoring throughout Canada, the United States and beyond. Headquartered in St. John’s, Newfoundland, Fonemed serves more than 25 million people in North America alone through contracts with government health agencies, physician practices, benefits and EAP providers, hospitals, universities and health clinics. To learn more about Fonemed, visit

According to SE Health CEO Shirlee Sharkey, new opportunities in the digital health space abound, as the pandemic has accelerated both the adoption and demand for virtual care. “We continue to look for new ways to deliver the modern health care services Canadians need, expect and deserve,” said Sharkey. “Going forward, we will leverage the unique strengths and competencies of both organizations to develop a fulsome health solutions portfolio, building on our shared passion for outstanding client experiences, quality and culture of care.”

Fonemed’s management team will remain in Newfoundland and Labrador – led by President and CEO Charlene Brophy, a dynamic business leader and nurse innovator who has been recognized as one of the Top 50 CEOs in Atlantic Canada for the past five years.

About SE Health:

SE Health is a not-for-profit social enterprise that shares its knowledge, provides the best care, and helps each client to realize their most meaningful goals for health and wellbeing. Established in 1908 by four pioneering nurses, we have worked with purpose for more than a century to bring hope and happiness and forever impact how people live and age at home. Today, our 8,000+ team members provide care in more places and ways than ever before, bringing health to life for over 20,000 Canadians daily. The SE family includes a dedicated research centre, health career college, futures lab and global enterprise. Together with the Saint Elizabeth Foundation and diverse partners, we have facilitated transformative solutions in the areas of aging, Indigenous health and end of life care. SE Health is honoured to be a three-time recipient of the Canada Order of Excellence and one of Forbes’ Best Employers for 2020.

Media contact:

Madonna Gallo, SE Health