Leaders of Impact

Saint Elizabeth is making an impact...
and leaving its mark.

Saint Elizabeth is a national social enterprise providing home care, health solutions and education to people where they are and when they need it.

With Canadian roots and more than 100 years of expertise, we are accelerating health care innovation to impact healthy lives globally.

Why We Exist

To spread hope and happiness

Our Values

  • We are collaborators
  • We see possibility everywhere
  • We believe in the power of people, families & communities

"As distinct as fingerprints, our Impact Report illustrates the thousands of ways our 9,000 Leaders of Impact are making a dent in the universe. From health innovation to education; at home and abroad; we are proud to be purveyors of hope and happiness."

Shirlee Sharkey
President & CEO

2017 Highlights

7 million+ Visits/Hours of Care

That's 20,000 care exchanges daily!

Home Care - Hospitals - Seniors' Living - Primary Care - Telehealth


of patients would recommend Saint Elizabeth to family and friends


Leaders of Impact on our team

Empowering Patients & Family Caregivers

"Thrilled to see more recognition and support for caregivers - finally reaching the societal mainstream! The more we enable this critical group, the stronger our health system." - Shirlee

National rollout of education for people and family centered care.

We've facilitated 14 co-design sessions, engaging 180 patients, caregivers and staff - optimizing the health care journey and experience.


Bringing Nursing Back to the Future Through People-Powered Care

By Shirlee Sharkey & Nancy Lefebre

Thought Leadership in People-Powered Care

Saint Elizabeth CEO Shirlee Sharkey & Chief Clinical Executive Nancy Lefebre explore the theme of people-powered care as a universal starting point – a new approach to health and wellness that is anchored in the strengths of people, their networks and the patterns of everyday life.

Dr. Jane Philpott visits Saint Elizabeth

People and stories are at the heart of our health care system. In April 2017, the federal health minister toured our innovation showcase in Markham and met with staff, patients and family caregivers for an inspiring discussion about the future of home care in Canada.

"Quite simply, I was 'wowed' by Dr. Philpott's visit. Her words, actions and attention demonstrated her personal commitment to a healthier Canada. She loved our 'hope and happiness' movement, and we were thrilled to host such a tremendous champion and advocate." - Shirlee

All things caregiving, all in one place.

3 Million

global connections with family caregivers since October 2015.

1.2 Million

Elizz video views.


caregivers visit Elizz.com every month - that's similar to the population of Prince George, BC or Moncton, New Brunswick!

Paul Lamb speaks about his experience in finding Elizz as a place for caregiver support.

Recognizing 6.1 Million family caregivers in the workplace, Saint Elizabeth launched the Elizz 5 Lifestages of Caregiving Employee Program.

Mobilizing Communities

"At a recent Social Impact/Shared Value event, we brought together our Leaders of Impact. When one of our First Nations, Inuit and Métis Program engagement liaisons shared her experiences working with the Gitxsan Nation, it was met with such rapt attention that you could have heard a pin drop - it was a tremendous shared experience that helped all of us understand the healing impact and cultural significance of sharing stories." - Shirlee


Years of Social innovation & Impact

See Our Impact

Shared Services:

Leveraging our talent and expertise to support the broader community sector.

  • In 2016-17, we supported 30 non-profit charities, who collectively serve at least 15,000 people annually.

Saint Elizabeth First Nations, Inuit and Métis Program

Providing evidence based, culturally safe education and training focused on Indigenous health and wellbeing.

Dialogue and Storywork

Improving the transitions and outcomes of First Nations, Inuit, and Métis patients during the cancer journey.

Learn More

Transforming Care Systems

"Watch for big changes this year - we are going to be even bolder in our approaches to care, utilizing models like HOPE and Intelligent Care™ - and testing ways to better support and measure Value Based Health Care - we'll be pushing the envelope!" - Shirlee


Virtual Coaching Sessions



of clients would recommend our virtual coaching

5 Consulting Projects

In 2016-17 addressing health system flow and supporting people at home for as long as possible.

Launch of:

Transforming care delivery in response to a digital world.

Learn More

Putting patients at the heart

Putting Patients at the Heart or the PPATH Program, is a collaborative initiative between Trillium Health Partners and Saint Elizabeth that helps cardiac patients and their families to transition from hospital to home through a new approach called Bundled Care.

PPATH Impacts: Over 1,400 Patients Served

2 Day

reduction in hospital length of stay so patients can recover at home


reduction in


reduction in Emergency Department visits.

Educating For Excellence

"Investments we've made in our career colleges are already paying dividends - in the smiling faces of our eager students. Educating students who go on to support people and their families is tremendously important and extremely gratifying." - Shirlee

4 Campuses • 500+ Students


Employment rate (Industry standard = 77%)


Hired by Saint Elizabeth


Improvement in staff retention rate

Investing in our Leaders of Impact


Tuition Assistance in 2016-17


External scholarships And Awards


hours of online learning for health care staff and volunteers


of payroll invested in employee learning and development

HonouringEnd of Life Journeys

"It was such a privilege to deliver the Carmelita Lawlor lectureship at this year's Hospice Palliative Care Ontario Conference. For the first time I publicly shared the personal story of my mother's passing. It is my sincere hope that all Canadians are able to experience a good death." - Shirlee

Strengthening end of life care in canada

$4 Million invested since 2015

110 Hospices benefitting

Philanthropist of the year award
(HPCO, 2017)

Areas of Focus:

Hospice partnerships - Capacity Development

Spiritual Care and Wellness - Mainstreaming the Conversation


"Proud to have the largest innovation team in Canada, we are getting traction with ways to innovate care; beyond technology - I like to say we are innovating innovation!" - Shirlee

Largest Health Care Innovation Team in Canada

$12 Million

of strategic investment in research over 12 years

200+ Projects


Founding partner of the

Canadian Centre for aging and brain health innovation

On-demand 24/7
access to care

Will AI make it possible ?

Inspiring R&D practices in Canada's Social Impact Sector

Getting to

In 2016-17, Our research collaborations spanned

10 Universities, 7 NGOS and 4 Government Organizations.